Shipping Policy

Last Updated: August 6, 2026

Thank you for shopping with Pima Nation. We are committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received.

• Orders are not processed or shipped on weekends or public holidays.

• During product launches, holidays, or promotional events, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location, the shipping method selected, and the size of your order.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

United States

• Standard Shipping: 3–10 business days
  

International

• Standard International Shipping: 7–21 business days

Please note that international delivery times may vary depending on customs processing and local postal services.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, we may contact you for clarification. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the package.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Pima Nation is not responsible for lost or stolen packages.

If you believe your package has been lost in transit, please contact us and we will do our best to assist you in filing a claim with the carrier.

Delays

While we strive to meet all estimated delivery times, shipping delays may occasionally occur due to weather, carrier issues, customs inspections, or other circumstances beyond our control.

We appreciate your patience and understanding in these situations.

International Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number

• Photos of the damaged packaging

• Photos of the damaged item(s)

We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us through the contact form on our website or by email at info@pimanation.com.